Cara A Brown Icon













Award Winning Service Designer

15+ years of leading effective human-centered design initiatives and delivering enterprise-wide digital products and services that improve user experiences and operational outcomes.
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Proof of Impact

Some businesses where my contributions created notable results
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DC Commission on the Arts & Humanities
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Wells Fargo Private Client Services
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Cara A. Brown, MBA

Design strategist & service designer
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Cara has a proven ability to translate complex insights distilled from design research methodologies into enterprise-wide strategies, align cross-functional teams, and problem-solve to deliver measurable business outcomes. 

She is experienced working directly with business owners, CEOs and EVPs to address high-priority organizational challenges; and has been recognized for scaling initiatives from concept to dedicated teams, securing C-Suite and board-level visibility, and strengthening organizational health through data-driven decision-making.

Praise

"Many times over, I've been amazed at Cara's ability to take complex information sets and transform them into usable, simplified structures..."
Co-Worker, KTD
"Cara is brilliant & enthusiastic"
Co-Worker, KTD
"Cara is an inspirational, effective and influential service designer. She prioritizes the needs, experiences, and expectations of users and approaches challenges with creativity."
Co-Worker, KTD

Successful Projects

Explore my diverse projects that have had impactful results and significant contributions to various fields.
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Let's Connect

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I am currently open to exploring new opportunities.